Refund policy

Return Policy

We accept returns only if the item you receive does not match your order—this includes receiving the wrong product or wrong size. If this happens, you have 30 days from the delivery date to request a return.

To be eligible, your item must be in its original condition: unworn or unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

To start a return, contact us at donebylukas@gmail.com. Please note, returns must be sent to the following address: [INSERT RETURN ADDRESS].

If your return is accepted, we’ll provide a return shipping label and instructions. Items sent back to us without prior approval will not be accepted.

For any questions, reach out to arystalcare@yahoo.com